Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to providing a smooth and reliable shipping experience. Please review our shipping policy below.
Order Processing
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Orders are processed within 2 business days after payment is received.
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Orders are processed Monday through Friday, excluding holidays.
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Once your order has shipped, you will receive a confirmation email with tracking information (if available).
Shipping Rates
Shipping costs are calculated at checkout based on your delivery address and the shipping method selected.
We may also offer:
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Free shipping on orders
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Promotional shipping offers during special events.
Estimated Delivery Times
Estimated delivery times begin after your order has been processed.
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Domestic: [3–7] business days
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International: [7–21] business days (where available)
Please note that delivery times are estimates and may vary due to carrier delays, weather, customs processing, or other circumstances beyond our control.
International Shipping
If we offer international shipping, customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by their country's customs authorities.
Tracking Your Order
If tracking is available for your shipment, you will receive a tracking number by email once your order has been dispatched. Please allow up to 24–48 hours for tracking information to become active.
Incorrect Shipping Information
Please ensure your shipping address is accurate before completing your purchase. We are not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses provided at checkout.
If an order is returned due to an incorrect address, the customer may be responsible for the cost of reshipping the order.
Lost, Stolen, or Damaged Packages
Once an order has been handed over to the shipping carrier, delivery is under the carrier's control.
If your package is lost, stolen, or arrives damaged:
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Contact us as soon as possible at beautail.cad@gmail.com
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We will work with the shipping carrier to investigate the issue and assist you in finding a resolution.
Shipping Delays
Occasionally, shipping delays may occur due to high order volumes, severe weather, holidays, customs processing, or other unforeseen circumstances. We appreciate your patience and understanding if this happens.
Contact Us
If you have any questions about shipping or your order, please contact us:
Email: beautail.cad@gmail.com
Business Name: Beautail
We aim to respond to all inquiries within 1–2 business days.